Talking Caller ID Not Working

Sometimes it is just hard to convince people that events happen on coincidence. Like, there is this person whose talking caller ID stopped working after installation of his new service. Put the blame on his service provider.  First, we need to understand that caller ID is a phone feature more so when it tells you who is calling. This feature will function as long as it is enabled and properly configured.  If it does not work, then we need to read the manual before putting the blame on anyone.

Let’s take this example, Panasonic KXT64 series that has that feature. For this type of phones, you just have to press the menu button, then the # and 162 press up or down scroll buttons to turn it off or on and then press save. Then press the off button to exit out of it. Another Panasonic phone series, TG93330 series, it is almost the same. For handset, just press menu enter 162 then press 1 for on and 0 for off. For base unit press menu then *162 then press 1 for on and 0 for off.  You can refer below, just click the pictures to check the programming codes for you to have a guide. It only applies to Panasonic phone TG9333 series. Please refer to your phone manual. Also, please take into consideration the party calling you, their outgoing caller ID should be turned on because your phone will not give you the information that they do not have.  There are just some people who does not wanna show their name and phone numbers thus it appears their number is private, unknown or unavailable.  

Programming Features

                             

*1 If “System setting” column is checked, you do not need to program the same item 

using another handset.

*2 If you subscribe to Caller ID service and want to view the caller’s information after 

lifting up the handset to answer a call, turn off this feature.

*3 Turn this feature off if you prefer not to hear key tones while you are dialing or 

pressing any keys, including confirmation tones and error tones.

*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone 

(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.

*5 If you select one of the melody ringer tones, the ringer tone will continue to play for 

several seconds even if the caller has already hung up. You may either hear a dial 

tone or no one on the line when you answer the call.

*6 The flash time depends on your telephone exchange or host PBX. Contact your 

PBX supplier if necessary. The setting should stay at “700ms” unless pressing 

{FLASH} fails to pick up the waiting call.

*7 Generally, the line mode setting should not be adjusted. If “Line in use” is not 

displayed when another phone connected to the same line is in use, you need to 

change the line mode to “A”.

*8 This feature allows the unit to automatically adjust the date and time setting when 

caller information is received. To use this feature, set the date and time first.

Beeping Noise On Your Uverse Phone: Checking Voice Messages

Uverse phone service offers a great deal such as call forwarding and voice messaging. You can check my previous blog on how you can activate them. It is just a matter of understanding how we can do it.

Now, what if you hear an annoying beeping sound on your phone? And sometimes there is a blinking light on your phone? This indicates that you have a voice message that you have not heard yet.

There are a few ways to access your voice mailbox:

I. Using your Uverse phone: 
1. Dial *98 on your home phone. If prompted enter the PIN.
2. Press 1 to listen. As the message plays:

• Press 1 to rewind.
• Press 2 to pause.
• Press 3 to fast-forward.
• Press #to skip a message.

3. After listening to the message:

Press 9 to save the message.

Press 7 to delete the message - it will remain in your trash for 48 hours.

Press 6to forward a copy.

II. There are 2 ways to access your voice mail when away from home:
1. You can dial your Uverse home number, once you hear your phone's greetings press * and it will prompt you to enter your mailbox PIN and #. (Check additional notes below.)
2. If you don't want to call your home phone, just dial the 10 digit access number. It will ask you to enter your home phone then # and your mailbox PIN and #. (Check additional notes below.)


III. Using your computer:
1. Log in to your at&t account.
2. Point your mouse over Home Phone and select Uverse Voice. You will see a listing of your voice messages and all the features of your phone. Just click the play button to listen to the message.


Additional notes:
II.1. You will hear the voicemail greetings depending on the number of rings you have set.
II.2. Log in to your AT&T account.

• Select the Manage Features option at the bottom of the page under the My Phone Features section
• In the Call Forwarding section, look for the 10-digit phone number following Forward to Voice Mail. That 10-digit phone number is your access number. Call it and follow the prompts to retrieve your voice mail.

Keep in mind that when dialing into voice mail remotely, you may incur additional access charges for non-local calls, hotel services charges, or cellular charges.