Showing posts with label wireless. Show all posts
Showing posts with label wireless. Show all posts

Tuesday, December 27, 2011

Changing Wireless Settings Part 2

I promised myself not to talk about work since I wanna enjoy this vacation. But I can't help myself because I know there are still a few of the Uverse customers who need my help and my previous team mates are sending me messages asking me what to do. I just can't keep quiet especially I hear confused people who are using an Intelligent Network Interface Device (INID) or bonded pair type of connection. I know it's confusing when you want to modify the settings of your wireless and you have 2 routers/access points/inside unit. But you don't have to be confused. Even if you have multiple access points, you will only find the system password on the ipsu or the power supply. You can check the picture below. You still use the same gateway IP address 192.168.1.254 to access your router settings.

Now what if you have connectivity issues or you need to connect to the internet wirelessly? Please remember that the ssid which is usually 2WIRE and the last 3 digits of the serial number should match. You need to check if the serial number of the wireless access point and the ssid match. Because if not then you might not be able to connect. If not try to reset the system on your end using http://192.168.1.254. And in case you need help with the wireless passphrase or security key it's found on the router. I wish I can show you the pictures of our wireless access point.



Wednesday, November 9, 2011

How To Find The Wireless Security On Your Uverse Gateway

Black Friday is coming and I am sure a lot of people are buying laptops, TV's, I-phones and other gadgets that they want to connect to their wireless/wifi. I am pretty sure, tech support will be swamped.

Here's my little tip, if you have not customized your wireless password/passphrase/WEP/WPA, just look for your gateway box. If you are using a 2wire box, it's found on it. If the box is standing upright, you need to turn it to the left and you will find bar coded stickers there. Just locate the wireless network key which is a ten (10) digit number. Don't be confused with the system password or device access code. That 10 digit code is for you to change wireless settings.

Now, if you have customized your wireless password and you have a windows 7 PC, you're lucky. There's a way for you to look for the key. Just go to the wireless properties and go to the security tab and check the box that says show characters and boom! There's the key that you can copy.

Should you have any questions, comments, suggestions, clarifications, feel free to post it. :)