Tuesday, December 27, 2011

Changing Wireless Settings Part 2

I promised myself not to talk about work since I wanna enjoy this vacation. But I can't help myself because I know there are still a few of the Uverse customers who need my help and my previous team mates are sending me messages asking me what to do. I just can't keep quiet especially I hear confused people who are using an Intelligent Network Interface Device (INID) or bonded pair type of connection. I know it's confusing when you want to modify the settings of your wireless and you have 2 routers/access points/inside unit. But you don't have to be confused. Even if you have multiple access points, you will only find the system password on the ipsu or the power supply. You can check the picture below. You still use the same gateway IP address to access your router settings.

Now what if you have connectivity issues or you need to connect to the internet wirelessly? Please remember that the ssid which is usually 2WIRE and the last 3 digits of the serial number should match. You need to check if the serial number of the wireless access point and the ssid match. Because if not then you might not be able to connect. If not try to reset the system on your end using And in case you need help with the wireless passphrase or security key it's found on the router. I wish I can show you the pictures of our wireless access point.

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