Thursday, December 15, 2011

DVR Keeps Deleting Recordings

One of my customers was so mad because she has been transferred several times and the issue regarding her DVR that keeps deleting recordings. I asked her to check how much of the DVR storage she has been using. She said she only had 5 recordings and it's half full. I told her since she was using VIP 1225, she ought to have 207 GB of DVR capacity. If she only has 5 and after a few recordings it autodeletes the older ones, then something must be wrong. I double checked the detailed information of her box and there I saw she had only 42 GB which is not even half of what she is supposed to have. I told her I was not going to transfer her or troubleshoot. She asked me why. I told her it's gonna be useless since we can not change the storage. We are talking about a hardware here. I sent her a new box which she agreed. I informed her that the new one looks a little bit different. But it should have 500 GB capacity. (Don't be mislead though, regardless of the storage capacity you can only save up to 203 programs). If you have any question how to find out the usage of your box feel free to comment. I will post it as soon as you request.


Tuesday, December 13, 2011

Caller ID on Uverse Phone Says Incoming Call

     I received a call right now from an irate customer saying that they just Uverse installed and their caller ID seems not to be working fine. I believe I was the seventh representative she talked to today and she has been passed on to t2 3 times with one dropped call.

    I explained to the member the work around since it's a known issue. I told her if she does not see the name of the person yet she knows who is calling, the work around there is to add it to her address book. You can do it on your TV if you have IPTV from Uverse by going to channel 9900 and add the numbers and name the callers or you can do it by going to online account management. The website is http://att.com/myuverse. Please make sure that you are using your primary email address. Once you log in, click home phone, then choose uverse voice details. Under voice options, select address book. From there you can add new contacts, view or search for existing contacts and manage distribution groups. Once those people in your contacts call you, their names will appear.

     If the above step does not work that means that it has something to do with your phone settings. Please refer to your phone manual on how to turn it on.

    Should you have questions, clarifications or suggestions or topic that you want me to discuss feel free to write your comments.

I Fell In Love

     A lot of my friends would laugh with my preferences to guys. Maybe they just concluded it because of what they see. Many people think that if younger woman especially for Filipinas fall in love with someone older and foreigner, the woman is just after the money. That's very stereotype. I fell in love with someone half over my age. At first, I thought, I just wanted security in a relationship. I have seen too many broken relationships, marriages and families resulting to deliquent juveniles, hatred and so on. I don't include money here because I have my own job and I earn well enough that I can support my family. Anyway, I thought it was just all about security. But we experienced ups and downs. I wanted to give up once. I asked myself, why can't I leave him when there are other men. In fact willing to marry me. There's just one simple answer. I LOVE HIM!!! It does not matter if he is not rich, handsome or can give me children. It's him who makes me happy. I thought this love will not last long but we are more than two years now. All I want and pray is we stay longer and we will be together forever.

     I am sharing the video that I created on our second anniversary. I treasure every moment, minute and second of my life. 

video

Monday, December 12, 2011

The Twilight Saga

     I had to read the Twilight Saga all over again. I know it's absurd but I have read the books for like 10 times now all four of them. And even if I keep reading it, I always feel thrilled because of the extraordinary romantic story of enduring and unconditional love by Edward to Bella. I am enthralled with how the narration goes.

    It's composed of four books Twilight, New Moon, Eclipse and Breaking Dawn. I didn't mention about the Midnight Sun due to the leakage it was never published until people forget about it. (I don't know if I could.) Have a wonderful reading!


Sunday, December 11, 2011

Find The Cat

I received this picture from my friend on fb asking me to find the cat on the mountain of junk. I was able to find it in 30 seconds. I wish you can find the cat camouflaging with all the trashes.



Hint: try to enlarge the picture so you will see the cat.