Thursday, May 24, 2012

How To Change The Aspect Ratio On Your Uverse Box

There are times that your tv screen is too small and the blue HD light is off on your Uverse set top box. You don't need to worry because the aspect ratio on your Uverse receiver is not properly set.  Before changing there are a few things that you need to consider:
1. your tv is an HD TV.
2. You are using either a component cable (pr, pb, y, and audio cables red and white) or an HDMI cord.
3. you are subscribed to Uverse HD technology fee which is $10/month for customers subscribed to ubasic, u200 and u300. HD is part of u450 package.
4. The setting on your TV should match the aspect ratio of your box. (720p or 1080i/p)

Below are the steps on how to change the aspect ratio of your box:
1. Please press the menu button of your remote control and press ok. 
2. Use the right arrow to look for options.
3. Scroll down to system options and press ok.
4. Choose aspect ratio and press ok.
5. Press the right arrow to go to the 4 options of the aspect ratio and use the down arrow to choose 720p or 1080i.
6. Use the left arrow to click continue and then press ok.
7. It will give you the option to choose start test or cancel. Choose start test. 
8. You are only given aproximately 10-15 seconds to choose the settings. If you are seeing a black screen, that means that your TV does not comply to the requirements I mentioned above. But if you're seeing a picture in the background, press the save settings before the time runs out.

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